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Prove you work at the school

Three ways to prove it: a code sent to the school's phone, an email at the school's own domain, or a document. Pick the one that is easiest for you.

Updated 2026-10-11For anyone

Our team must know that you really work at the school. The claim page gives you three ways. You need only one.

Before you start

  • You started a claim and you are on the "Prove you run …" page.
  • For the phone code: you can answer the school's public phone number. It is the number shown on the listing.
  • For a document: a photo or PDF of the school's state licence, business registration, or another paper with the school's name.

Steps

  1. Phone code. Press Get a text or Get a call. The code goes to the school's number, not to yours.

  2. Type the 6-digit code and press Check code. The code works for 10 minutes.

  3. Email. If your account email ends with the school's own web domain, our team sees it. Free email services such as Gmail do not count. There is nothing to press.

  4. Documents. Choose the document type, press Choose file and add the file. PDF, JPG and PNG work. Each file can be up to 4 MB. You can add up to 5 files.

    The proof step with the document type selected and the Choose file button marked

  5. Press Send documents. The page shows how many files you sent.

  6. Write a note for our team if something needs an explanation, for example a new phone number. Press Save note.

  7. Press I am done.

What you will see

Under each method, the page shows what you did: "Code verified", "Files you sent: 2", or "Saved". You can come back and add more before our team decides.

If it does not work

  • No code arrives. Wait 30 seconds and try the other channel, a call instead of a text. You can ask for a code 5 times per claim.
  • The number on the listing is wrong. Press This is not the school's number. Our team sees that, and you can send a document instead.
  • The file is refused. Use PDF, JPG or PNG, and keep each file under 4 MB. A screenshot of a document is fine.
  • Three wrong codes. The page asks you to use a document instead.

What happens next

Our team reads the proof and decides, usually within 2 business days. You get an email either way. If we need one more thing, the email says what.

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